A well-known acronym often used in performance management is SMART. But how smart is really SMART. It can in fact be DUMB.
What performance do you as an employer expect from your employees? What is performance? Some performance is objective, the flight arrived on time, did not arrive on time. Others are subjective, behavior and how to handle unmotivated employees. In order to have optimal performance, what factors must be involved? A performance equation can help you understand it.
Organizations today come up with some really great vision and mission statements. These are often public and you will often find them easily accessible on their web page. Who makes these statements? Who are they for? And who must make sure that they are reached. There are many stakeholders that want to have a say, but what about the employees? Do they share these objectives?